Poderosa Transfer ® Send files
FREQUENTLY ASKED QUESTIONS

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Answers to the questions we get most often. Can't find what you're looking for? Write to support, we reply within one business day.

GENERAL 06

Up to 3 GB per single transfer, with a maximum of 5000 files per send: they are delivered as one transfer. The total space available to each user is 3 GB, and the same figure is the volume you can send each month.

Up to 20 recipients per transfer with a registered account, 3 if you send with just an email and a verification code. To protect the service there is also a limit of 5 transfers per hour per IP address.

You choose the duration when you send: 1 or 3 days, and with a registered account 5 days as well. When it expires, the files are permanently deleted.

Not to receive, and not even for an occasional send via link. We only ask you to verify your email with a code, so we know the send really comes from you. An account is what you need to track downloads and manage your transfers.

It depends on the access level you choose. With a public link, anyone can download without registering. With tracked or restricted access, recipients identify themselves with a lightweight account.

They are deleted automatically and permanently, with no recoverable backup copies. That's how the service works at its core: when a transfer expires, the files no longer exist.

SECURITY & PRIVACY 03

Every transfer is encrypted with AES-256, both during upload and while it's stored. Our servers are located exclusively in the European Union.

Link passwords are coming with the Pro and Business plans, available soon. You'll enable it in the advanced options when sending: recipients will have to enter it to view and download the files.

Only those with access under the mode you choose. With restricted access, for example, only the email addresses you specify can open the transfer. The PoderosaStudio team does not access the contents of your files.

PLANS & PRICING 02

Today the Free plan is active: up to 3 GB per transfer, 3 GB of space and 3 GB of volume per month, 5000 files per send, 20 recipients (3 without an account) and your choice of a 1, 3 or 5 day expiry. Pro and Business are coming soon, with more space, link passwords, tracking, branding and advanced controls.

Pro and Business are on their way. Once they're live you'll be able to upgrade to a higher plan at any time; cancellation will be immediate, with your plan staying active until the end of the period already paid, and annual billing will save you 20% compared to monthly.

ACCOUNT 02

From the sign-in screen use "Forgot your password?": we'll send a reset link to your account's email address.

Yes, from the management dashboard. You can extend the expiry, revoke the link at any time and see download statistics per recipient.

None of the answers convince you?

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