Terms of service

TERMS OF SERVICE Version 2 — last updated: 14 July 2026 1. The service. Poderosa Transfer (the "service") is a file transfer platform operated by Poderosa Studio (the "operator"). By using the service you accept these terms; if you do not accept them, do not use the service. 2. BETA phase. The service is currently offered in an experimental (BETA) phase. It is provided "as is" and "as available", without any express or implied warranty. Features, limits and plans may be changed, suspended or discontinued at any time, including without notice. The operator does not guarantee the continuous availability of the service or the preservation of files and accepts no liability for the loss of files or data, nor for the temporary or permanent unavailability of the service for technical reasons, except in cases of wilful misconduct or gross negligence. 3. Account. Some features require an account, created with a valid email address that you own. The "guest" sending flow creates an account linked to the email address verified via a code, without a password. You are responsible for safeguarding your credentials and for the activities carried out with your account. The service is reserved for adults. 4. Acceptable use. It is forbidden to upload, share or distribute through the service: unlawful content; malicious software; material infringing third-party intellectual property rights, confidentiality or personal data; content whose distribution is prohibited by law. It is forbidden to use the service for spam, phishing or fraudulent activities, or to attempt to compromise its security or operation. 5. Files and retention. Files are encrypted (AES-256) and stored on servers within the European Union for the period set by the plan or chosen at the time of sending. Upon expiry, files are automatically and permanently deleted, with no possibility of recovery. The service is not a backup or storage system: always keep a copy of your files. 6. Responsibility for content. The operator only provides the technical space for the transfer and performs no prior review of content. The sender is solely responsible for the lawfulness, accuracy and origin of the files, as set out in the Upload Terms accepted upon account activation or before sending. 7. Limitation of liability. To the maximum extent permitted by law, the operator is not liable for: loss, deletion or failed delivery of files or data; total or partial unavailability of the service; indirect or consequential damages arising from the use of, or inability to use, the service. Nothing in these terms excludes or limits the operator's liability in cases of wilful misconduct or gross negligence, or the rights mandatorily granted to consumers by law. 8. Service communications and monthly report. The email address associated with the account receives the communications necessary for the operation of the service (verification codes, transfer notifications, expiry or storage alerts) and a monthly report on the use of the service. The monthly report is a service communication linked to the account, not a commercial communication, and ceases when the account is deleted. 9. Account deletion. From the control panel you can request at any time the permanent deletion of your account and of all your transfers. Deletion is irreversible: it entails the removal of files, transfers and account data, completed within 30 days of the request, except for data the operator is required to retain by law. 10. Suspension and termination. The operator may suspend or close accounts that violate these terms or the law, and may remove content or block infringing transfers. The operator may also discontinue the service, in particular during the BETA phase; where reasonably possible, permanent discontinuation will be communicated with reasonable notice to the account email address, to allow the recovery of non-expired files. 11. Changes to the terms. The operator may update these terms. The current version is always published on the website; substantial changes are communicated to the account email address and, where required, submitted for renewed acceptance. Using the service after the changes take effect constitutes acceptance of them. 12. Governing law and jurisdiction. These terms are governed by Italian law. The courts of the place where the operator has its registered office have jurisdiction over any dispute, without prejudice to the mandatory jurisdiction provided by law for consumers. 13. Contact. For any question about these terms: privacy@poderosastudio.com.